Shift Leader

Hotheadburritos; Fairborn (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the food service industry seeks a passionate and experienced Shift Leader to join their team in Fairborn, Ohio. This role involves overseeing restaurant operations, ensuring exceptional customer service, and maintaining food safety standards. Ideal candidates should possess strong leadership qualities, a commitment to teamwork, and a willingness to uphold established best practices. Join us to lead a team dedicated to excellence and customer satisfaction.

Benefits

Tips

Instant Pay

Free Food

Flexible Scheduling

Advancement Opportunities

Holiday Closures

Referral Program

Paid Time Off*

Medical, Vision & Dental Insurance*

401(k)*

Qualifications

• Strong knowledge of restaurant operations.
• Previous experience as a manager, leader, or supervisor in a restaurant setting.
• Ability to safely lift over 50 lbs and stand for extended periods.

Responsibilities

• Maintain high-quality service standards as Shift Leader.
• Delegate tasks effectively and manage staff during shifts.
• Address customer concerns professionally and ensure food safety.

Skills

Leadership

Customer Service

Communication

Teamwork

Food Safety Procedures

Education

PIC or ServSafe Certificate

Job description

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At Hot Head Burritos, the Shift Leader plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and ability to act as the Person-In-Charge (PIC) in the absence of a manager. If you have a passion for food, exceptional customer service skills, and a drive to excel in the restaurant industry, we encourage you to apply.

Perks & Benefits

• Tips
• Instant Pay
• Free Food
• Flexible Scheduling
• Advancement Opportunities
• Holiday Closures
• Referral Program
• Paid Time Off*
• Medical, Vision & Dental Insurance*
• 401(k)*
• for qualifying employees
  
  

Our Ideal Candidate

• Understanding of and commitment to food safety procedures and regulations
• Strong knowledge of restaurant operations-Must have PIC or ServSafe Certificate or willing to obtain before starting
• Previous experience as a manager, leader or supervisor in a restaurant setting
• Energetic, passionate and eager to learn
• Enjoys being part of a team and serving others
• Excellent communication and interpersonal skills
• Ability to safely lift over 50 lbs. and stand for extended periods of time
• Ability to prepare and serve food in accordance with state and federal safety standards
• Available to work nights and weekends
  
  

Key Responsibilities

professional development through clear communication.

• Shift Management/PIC:
• Maintain high quality service standards, delegate staff,
• Verify inventory levels and report any discrepancies to the management team,
• Address customer concerns and resolve conflicts in a professional and customer-centric manner,
• Make informed decisions regarding guest accommodations, staffing and operational issues.
• Coaching & Leadership:
• Provide guidance, support and coaching to team members, fostering their
• Lead by example, demonstrating a positive work ethic and maintaining a
  

professional attitude

• Financial Management:
• Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures.
• Monitor cash flow, identify and report any discrepancies to the management team.
• Safety & Cleanliness:
• Ongoing commitment to the highest possible food safety and cleanliness standards
  
  

Must be at least 18 years old and authorized to work in the United States. Employment contingent upon background check results.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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