Shift Leader

Insomnia Cookies; Fairborn (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the bakery industry is seeking a Shift Leader for their Fairborn location. This role involves managing operations during shifts, ensuring excellent customer service, and contributing to a fun, productive team environment. Ideal candidates will have at least one year of customer service experience and possess strong leadership qualities.

Benefits

Paid vacation and sick time off

Pet insurance for your furry loved ones

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

Fun, exciting team environment

Qualifications

• At least 1 year of experience in a customer service role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products.
• Support store leadership by maintaining operations during your shift.
• Ensure a safe, clean working environment.

Skills

Communication

Time Management

Interpersonal Skills

Detail-oriented

Results-driven

Tools

Point of Sale systems

Job description

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As a Shift Leader at our Fairborn OH store located at 3800 Colonel Glenn Hwy, Fairborn OH, 45324, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business during a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It will also mean taking pride in knowing that your leadership as an Insomniac contributes to a productive and fun night for your store!

• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

• Provide excellent customer service and quality products to all guests throughout their experience in our bakery
• Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, holding the team accountable to company standards, and assisting in training and coaching team members
• Ensure a safe, clean working environment for guests and staff, adhering to safe food handling practices
• Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Outstanding communication, time management, and interpersonal skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

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