Shift Leader

Firehouse Subs - Franchise; Edwardsville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking restaurant chain dedicated to hearty food and heartfelt service. In this role, you'll be responsible for managing shifts, ensuring compliance with regulations, and leading a team to provide exceptional guest experiences. This position offers the opportunity to make a significant impact in a vibrant community-focused environment. With a commitment to public safety and community engagement, you'll play a vital role in upholding the mission of delivering high-quality food while supporting local initiatives. If you are passionate about service and leadership, this is the perfect opportunity for you.

Qualifications

• Strong leadership skills to guide and motivate the restaurant team.
• Knowledge of health and safety regulations for food service.

Responsibilities

• Ensure compliance with all regulations and company policies.
• Lead the team to deliver superior guest service and quality.
• Assist in hiring, training, and managing staff.

Skills

Leadership

Customer Service

Compliance Knowledge

Operational Management

Teamwork

Education

High School Diploma

Experience in Food Service

Job description

REPORTS TO: General Manager
POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

1. Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other appropriate regulations required for the legal operation of the business.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.
4. Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements.
5. Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
8. Actively participate in all Public Safety Foundation initiatives.
9. Represent Firehouse Subs in a professional, positive manner at all times.
10. Communicate effectively to the GM/Owner any and all issues that may impact our business.
11. Able to work on their feet for up to 13 hours at a time.
12. Able to lift up to 50 lbs.
13. Any other duties assigned by GM/Owner.

Compensation: $15.50 - $17.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal; the food is their creation, and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.