Shift Leader - Restaurant 201060 - 1200 Lemay Ferry Road, St. Louis, MO 63125

Church's Chicken PR; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to ensure exceptional customer service and team development. The role involves monitoring service quality, training team members, and ensuring compliance with operational policies. Ideal candidates will possess leadership skills and a high school diploma.

Qualifications

• Must be at least 18 years old.
• Successfully complete the Shift Leader certification program.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee activities of Team Members.
• Perform opening and closing duties as required.

Skills

Leadership

Customer Service

Cash Handling

Education

High school diploma or G.E.D.

Job description

Shift Leader - Restaurant 201060 - 1200 Lemay Ferry Road, St. Louis, MO 63125

Join to apply for the Shift Leader - Restaurant 201060 - 1200 Lemay Ferry Road, St. Louis, MO 63125 role at Church's Chicken PR

Job Details

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary

To serve as a restaurant leader, ensuring Team Members receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties and Responsibilities

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all menu products are prepared and served according to standard procedures.
3. Assign and oversee activities of Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required.
8. Follow proper procedures for food preparation, receiving, handling, and storage.
9. Maintain professional and ethical leadership behaviors.
10. Ensure on-time attendance by all employees.
11. Perform other duties as assigned.

Position Requirements

• Must be at least 18 years old.
• High school diploma or G.E.D. recommended.
• ServSafe® food safety training recommended.

Qualifications and Skills

• Complete Weekly Sales Reports, bank deposits, inventory, and payroll entries accurately.
• Ensure proper POS system operation and nightly closing procedures.
• Adhere to cash handling and security procedures.
• Possess a valid Driver's License, access to a vehicle, and proof of insurance.
• Successfully complete the Shift Leader certification program.
• Church's offers a fun, fast-paced career with opportunities for advancement.
• Church's Chicken is an equal opportunity employer, hiring without regard to race, color, religion, sex, national origin, age, disability, or genetic information.