Shift Leader - Restaurant 205548 - 13101 New Halls Ferry Rd., Florissant, MO 63033

Church's Chicken PR; Florissant (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Shift Leader to guide team members and ensure excellent customer service. The role involves training, overseeing operations, and maintaining compliance with company policies. Ideal candidates will have leadership skills and a high school diploma. Join a dynamic team focused on quality food and service.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Oversee that job assignments and activities are carried out by Team Members.
• Perform opening and closing duties as required.

Skills

Leadership

Customer Service

Cash Handling

Education

High School Diploma or G.E.D.

Job description

Join to apply for the Shift Leader - Restaurant 205548 - 13101 New Halls Ferry Rd., Florissant, MO 63033 role at Church's Chicken PR

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Oversee that job assignments and activities are carried out by Team Members.
4. Assist Team Members as necessary to prepare quality products, provide service, and maintain cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for the preparation of all menu items.
9. Ensure proper handling, storage, and rotation of food products, including icing procedures.
10. Maintain professional and ethical leadership behaviors at all times.
11. Ensure on-time attendance of employees for shifts.
12. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience)

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and ensure accuracy of paperwork.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly closing of the POS system.
• Adhere to cash handling and security procedures, including cash counts, drawer management, POS deletions, over-rings, voids, large bill drops, and maintaining cash drawer levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.
• Church's offers a fun, fast-paced career with opportunities for growth, emphasizing making a difference through quality food and service.
• Church's Chicken is an equal employment opportunity employer, making hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.