Service Team Member

Thunderdome Restaurant Group; Oxford (OH); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Paid time off

Food provided every shift

401K eligibility

Participation in a shared tip pool

Job summary

Thunderdome Restaurant Group in Oxford, OH is looking for passionate service team members to enhance the guest experience. Responsibilities include food and beverage preparation, maintaining cleanliness, and ensuring guest satisfaction.

This position offers eligibility for medical, vision, dental, and life insurance, paid time off, and opportunities for professional growth within a supportive team environment.

Qualifications

• Experience in customer service or food industry preferred.
• Ability to lift and move up to 50 pounds.
• Willingness to learn and adhere to quality service standards.

Responsibilities

• Ensure guest satisfaction through quality service.
• Maintain a clean and professional appearance.
• Interact with guests while preparing food and beverages.
• Handle complaints professionally.

Skills

Knowledge of food and beverage offerings

Ability to handle requests and complaints

Teamwork and cooperation

Manual dexterity

Job description

Job Details

Job Location: SoHi - Oxford, OH 45056

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We’re looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments: Make a Memory, Add Value, Be Transparent, Persevere, Throw the Party.

OUR OPPORTUNITY

Service team members are responsible for the overall guest experience according to Thunderdome’s quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Handles guests’ requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 1 year of service for full time team members
• Participation in a shared tip pool
• Food provided every shift
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally