Shift Leader

Choolaah Indian BBQ; Cleveland (OH); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Job summary

Choolaah Indian BBQ is seeking a Shift Leader in Cleveland, OH. Located at 1903 West 25th Street, the role oversees daily restaurant operations in the managers' absence, ensuring adherence to standards in food prep, delivery, and guest relations.

The position emphasizes supervising staff, training new team members, and maintaining cleanliness and accuracy in service while leveraging the cash register for deposits. Compensation is hourly with benefits and growth opportunities mentioned.

Qualifications

• Minimum 18 years of age.
• 1–2 years supervisory experience in food service preferred.
• Strong verbal and written communication in English.

Responsibilities

• Direct daily restaurant operations in absence of managers.
• Ensure fast, accurate service and guest satisfaction.
• Supervise and train team members; manage breaks and shifts.
• Maintain cleanliness and adherence to company standards.
• Run cash register and handle deposits with accuracy.
• Provide friendly, expeditious guest service and support in other duties.

Skills

Supervisory experience

English communication

Guest service

Job description

1903 West 25th Street, CLEVELAND OH 44113, United States

Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.

Responsibilities Of Shift Leader Include (and Not Limited To)

• Achieving Mastery in all areas including- Guest Ambassador, BBQ, Bread, Line, and prep.
• Maintains fast & accurate service, ensures excellent guest experience, and makes sure all products are consistent with Choolaah’s standards.
• Leads Team Members and directs daily operations of the restaurant including supervising and training employees, opening, and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing minor admin duties.
• Makes sure the restaurant is up to Choolaah’s standards with regards to cleanliness, neatness, and guest satisfaction.
• Uses the company cash register accurately and maintains proper control of company assets. Makes accurate deposits.
• Works as a team player to support other employees in completing their tasks.
• Motivates and coaches Team Members and assists in the training of new Team Members.
• Offers friendly and expeditious guest service.
• Completes all other duties assigned as necessary.

Qualifications

• Minimum 18 years of age
• 1-2 years of supervisory experience in food service preferred.
• Strong verbal and written communication skills in English
• Strong problem solving and decision-making skills
• Ability to work in a fast-paced environment while being on your feet for up to 8 hours. Also able to lift up to 50 lbs.
• Basic computer skills.

What We Offer

• Total Compensation: $18-$19/hour
• Tips: $2/hour average
• 5 days Paid Time Off/year
• 401K, Medical, Dental, and Vision Insurance
• Work-Life balance- we close at 9pm and are closed for major holidays
• Growth Opportunities- We promote from within!
• Travel Opportunities to support new store openings

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