Shift Leader

Big Boy Restaurants; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance guest dining satisfaction. This entry-level management position focuses on hospitality excellence, coaching employees, and ensuring timely delivery of quality food. The role involves protecting cash assets, enforcing company standards, and collaborating with management on promotions. Ideal candidates will possess strong communication and leadership skills, along with a helpful personality to foster professional relationships with staff and guests. Join a team that values guest satisfaction and operational excellence in a vibrant restaurant environment.

Qualifications

• Entry-level management role focusing on guest dining satisfaction.
• Requires strong communication and leadership skills.

Responsibilities

• Protects cash assets and ensures compliance with company policies.
• Collaborates with management for advertising and promotions.
• Maintains safety and sanitation standards in the restaurant.

Skills

High School Diploma or GED

Ability to lift and carry up to 50 lbs

Bending, reaching, and climbing stairs

Ability to work long hours and stand for extended periods

Ability to read, count, write, and follow recipes accurately

Good hearing, visual, English speaking skills

Organizational skills

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader role at Big Boy Restaurants

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This entry-level management position assists the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to ensure hospitality excellence by managing, coaching, and delegating to employees to ensure the timely delivery of top-quality food, friendly and welcoming behaviors, and maintenance of high cleanliness and sanitation standards.

Shift Leader Responsibilities

1. Protects the cash assets of the restaurant during each shift, including counting and verifying safe and cash drawer contents at the beginning and end of each shift, completing bank deposit slips, and entering information in the safe log.
2. Works with the Executive General Manager and Assistant Managers to achieve maximum sales and profits while maintaining operational standards and procedures.
3. Enforces all company policies, procedures, and standards; ensures compliance with government laws regarding wages, hours, and sanitation, and completes all required documentation.
4. Collaborates with the management team to implement advertising and promotions, ensuring food is properly prepared and presented 100% of the time.
5. Maintains strict safety and sanitation standards in the restaurant.
6. Assists in training all employees appropriately.
7. Supports the management team with a primary focus on guest satisfaction.
8. Maintains a professional appearance, adhering to uniform standards at all times.

Shift Leader Job Skills

1. High School Diploma or GED
2. Sufficient strength and agility to lift and carry up to 50 lbs
3. Bending, reaching, and climbing stairs
4. Ability to work long hours and stand for extended periods
5. Ability to read, count, write, and follow recipes accurately
6. Able to stand/sit and drive a vehicle for long periods
7. Good hearing, visual, English speaking, memory, writing, reading, math, and organizational skills

Desired Traits/Hospitality Skills

1. A helpful personality
2. The ability to work well with others and maintain professionalism
3. The ability to develop and build professional relationships with staff and guests
4. Excellent communication and leadership skills

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants