Shift Leader

Little Caesars; Chatsworth (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ontario Trillium Foundation is hiring a Shift Leader in Chatsworth, Georgia. The Shift Leader will oversee store operations, ensuring team effectiveness and exceptional guest experiences. Responsibilities include leading team members, promoting sales, and maintaining food safety standards. Candidates should possess strong leadership and customer service skills. This role requires the ability to manage shift operations effectively and ensure all tasks are executed to high standards.

Qualifications

• Strong leadership skills and ability to manage a team.
• Excellent customer service and problem-solving skills.
• Knowledge of food safety standards and cash handling procedures.

Responsibilities

• Lead team members on shifts, assigning tasks and providing training.
• Ensure great guest service and resolve complaints.
• Control food costs, labor, and cash on the shift.

Job description

As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests really happy by providing great guest service
• Resolve guest complaints/issues
• Lead team members to open, transition, and close shifts
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Execute and support all food safety requirements and practice
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures
• Complete additional e-learning as required