Shift Leader

24014 Jersey Mike's Champlin; Champlin (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular sub shop in Champlin is seeking a Shift Leader to manage store operations and coach crew members. The ideal candidate will have previous leadership experience and a commitment to excellent service. Responsibilities include setting goals, recognizing achievements, and ensuring that all aspects of the shift run smoothly. This is a great opportunity to be part of a fun and rewarding organization with growth plans in Minnesota.

Qualifications

• Experience as a Shift Manager or similar role.
• Knowledge of industry and health/safety regulations.
• Ability to stand for long periods.

Responsibilities

• Oversee in-store operations and coach crew members.
• Set goals and provide job assignments.
• Ensure all aspects of shift run smoothly.

Skills

Customer service

Leadership

Problem-solving

Teamwork

Education

High school diploma

Job description

Jersey Mike's Subs in Champlin is looking for Shift Leaders!

Become part of Jersey Mike's fun and rewarding organization! We are looking for a Shift Leader who wants to be part of a high‑growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.

As Shift Leader, you are responsible for overseeing in‑store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Team Environment

• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Support training as directed by General Manager or Assistant Manager(s)
• Arrive in a timely manner to be ready in position at the start of the scheduled shift

Operational Excellence

• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training

Skills & Experience

• Experience as a Shift Manager or similar role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem‑solving aptitude
• Ability to stand for long periods
• High school diploma & QSR/restaurant experience is preferred