Assistant Manager

24014 Jersey Mike's Champlin; Champlin (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

A well-known sandwich restaurant in Champlin is seeking an Assistant General Manager to oversee store operations and lead team members. The ideal candidate will have experience in a management position within the restaurant industry, with a strong commitment to customer service and operational excellence. You will coach crew members, set clear goals, and drive performance to meet high standards. If you have strong leadership skills and a passion for the restaurant business, this is the role for you.

Qualifications

• Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant.
• Knowledge of relevant health and safety regulations.
• Ability to lead team and make fast decisions.

Responsibilities

• Oversee in-store operations and coaching of crew members.
• Set goals and motivate team through feedback.
• Maintain a safe and healthy work environment.

Skills

Shift Management

Industry Knowledge

Excellent Service Commitment

Team Collaboration

Leadership

Problem-Solving

Education

High School Diploma

Job description

Jersey Mike's Subs in Champlin is looking for a Assistant General Manager!

As AGM, you take an active role in the total management of our Jersey Mike's restaurant. You will oversee the in-store operations and coaching of crew members on every shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback. Ultimately, you will will work as a true partner to your franchisee leadership to ensure all aspects of the store run smoothly and effectively.

Team Environment

• Putting the highest value on work integrity & best-in-class restaurant operations
• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Lead crew training and ensure they uphold brand standard
• Assist schedule writing, weekly inventory, and food orders

Operational Excellence

• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training

Skills & Experience

• Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitudeAbility to stand for long periods
• High school diploma & QSR/restaurant experience is preferred