Manager in Training

24041 Jersey Mike's Waconia; Waconia (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

Join Jersey Mike's Subs in Waconia, MN as a Shift Leader! This role entails overseeing in-store operations, managing crew members, and ensuring a positive team environment. You'll handle scheduling, provide feedback, and support training efforts, all while delivering exceptional customer service.

An ideal candidate will have experience as a manager or similar role with strong leadership skills and a commitment to customer satisfaction. If you're ready to lead a dynamic team in a fun environment, apply now!

Qualifications

• Experience in managing shifts and team members effectively.
• Knowledge of food safety regulations and customer service standards.
• Ability to communicate responsibilities and feedback to team members.

Responsibilities

• Oversee in-store operations and manage crew members during shifts.
• Ensure operational excellence and maintain safety and cleanliness.
• Support and facilitate training for team members.

Skills

Experience as a Shift Manager or similar role

Commitment to excellent service

Leadership skills and ability to make decisions fast

Strong problem-solving aptitude

Working well within a team

Education

High school diploma

Job description

Jersey Mike's Subs in WACONIA, MN is looking for Shift Leaders!

Become part of Jersey Mike's fun and rewarding organization! We are looking for a Manager In Training who wants to be part of high-growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.

As a Manager In Training, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Team Environment

• Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
• Deploy team members appropriately to meet customers' needs and service standards throughout shift
• Communicate shift priorities, goals and results with team members
• Support training as directed by General Manager or Assistant Manager(s)
• Arrive in a timely manner to be ready in position at the start of scheduled shift

Operational Excellence

• Role model exceptional customer service
• Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
• Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
• Complete all required training

Skills & Experience

• Experience as a Shift Manager or similar role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Strong problem-solving aptitude
• Ability to stand for long periods
• High school diploma & QSR/restaurant experience is preferred