Shift Leader

Vitality Bowls; Cedar Park (TX); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Vitality Bowls in Cedar Park, TX is seeking a team lead to ensure food is prepared accurately and delivered to customers promptly. You will demonstrate exemplary knowledge of the role and provide outstanding customer service, handling upset customers politely to maintain satisfaction.

Responsibilities include accepting deliveries, coordinating with managers on inventory, keeping the lobby clean, and upholding strict sanitation standards.

Qualifications

• Become food certified.
• Must handle a basic computer, POS system; handling cash and credit cards.
• Follow health, sanitary, and safety requirements.
• Stand for long periods, lift heavy boxes, move quickly, and have a sense of urgency.
• Maintain a clean and work appropriate personal appearance.
• Come to work with a positive attitude, and are willing to work well with others.
• Leadership abilities.

Responsibilities

• Lead the team, ensuring food is made accurately and delivered to customers on time.
• Provide exemplary knowledge of the job and excellent customer service.
• Handle upset customers politely and ensure customer satisfaction.
• Accept deliveries, ensure completeness, or issue refunds when needed.
• Communicate inventory status to managers/owners, and monitor stock levels.
• Keep the front lobby and outside area clean and check every 15 minutes.
• Prep food according to proper procedures and maintain sanitation guidelines.
• Wash dishes and put them away; follow opening and closing duties.
• Show up on time and take breaks as scheduled; perform extra tasks as needed.
• Stock and rotate food; adhere to safety procedures.

Skills

Leadership abilities

Customer service

Positive attitude

Education

Food handler certification

Tools

POS system

Job description

Benefits:

• Employee discounts
• Flexible schedule

Job Description:

• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
• Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low

• Keep the front lobby and outside area clean while checking on it every 15 minutes
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Prep food according to proper procedures
• Washing dishes and put away
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities