Shift Leader

Workstream; Carrollton Township (MI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Job summary

Workstream is looking for Friendly Shift Leaders in Carrollton Township, Michigan. The role involves leading a team, ensuring guest satisfaction, and managing shift operations. Candidates should possess a high school diploma or GED and have at least one year of shift management experience. A flexible working schedule is preferred. The company offers competitive wages and a supportive family atmosphere within the largest Dunkin' network in Michigan.

Qualifications

• One or more years of shift management experience.
• Open/flexible work availability.
• Demonstrated ability to manage your shift in a fast-paced environment.

Responsibilities

• Recruit, train, and coach team members.
• Implement productivity and guest service satisfaction measures.
• Exceed guest expectations for a 5 Star experience.

Skills

Leadership

Problem solving

Communication

Education

High School diploma or GED

Job description

We are hiring Friendly Shift Leaders to help lead our growing organization.

Benefits

• Competitive wages (depending on experience)
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making