Shift Leader

Workstream; Avery Terrace (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Direct deposit

Monthly contests

Digital Redbook

Job summary

Workstream is seeking a Friendly Shift Leader to guide a fast-paced Dunkin' Donuts franchisee team. You will recruit, train, coach, and manage a shift, while upholding guest service and operational standards.

This role offers growth within the company and a chance to contribute to a family-oriented, performance-driven environment. Ideal candidates bring shift-management experience, flexible availability, and strong problem-solving skills to drive production, quality, and guest satisfaction while

Qualifications

• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.
• Good with problem solving and decision making.

Responsibilities

• Lead and mentor team members; recruit, train, coach, and counsel; set expectations and enforce policies.
• Improve production, productivity, quality, and guest service; resolve problems; identify trends; implement changes.
• Delight guests by delivering a 5-star experience.

Skills

Shift management

Leadership

Problem solving

Flexibility

Education

High School diploma or GED

Job description

Now Hiring Friendly Shift Leaders

Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.

We Offer

• Competitive wages (depending on experience)
• Health/Dental/Vision Programs
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.