Shift Lead

Workstream; Commerce Charter Township (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests to win prizes

Digital Redbook

Job summary

Workstream is seeking Friendly Shift Leaders in Commerce Charter Township, Michigan. This role includes recruiting, training, and managing team members to create a 5-star environment. Candidates should have at least one year of shift management experience and a high school diploma or GED. The position offers competitive wages, growth opportunities within the company, and a supportive family atmosphere. Join the largest Dunkin' network in Michigan and excel in a dynamic, guest-focused environment.

Qualifications

• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift.

Responsibilities

• Recruiting, training, coaching, and counseling team members.
• Achieve production, productivity, quality, and guest service satisfaction.
• Provide a 5 Star Guest experience.

Skills

Shift management

Problem solving

Decision making

Education

High School diploma or GED

Job description

We are hiring Friendly Shift Leaders to help lead our growing organization.

Benefits

• Competitive wages (depending on experience)
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making