Shift Lead

Workstream; Dundee Township (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests to win prizes

Opportunity to learn the business

Job summary

Workstream is looking for Friendly Shift Leaders in Dundee Township, Michigan, to lead and manage shifts, ensuring a great team atmosphere and guest experience. Ideal candidates should have a High School diploma or GED, shift management experience, and be open to flexible hours. The role emphasizes leadership, problem-solving, and exceeding guest expectations in a supportive work environment. Join a growing organization committed to nurturing its employees through recognition and opportunities for advancement.

Qualifications

• One or more years of shift management experience is preferred.
• Demonstrated ability to lead and manage your own shift in a dynamic environment.
• Open and flexible work availability.

Responsibilities

• Recruit, train, coach, and counsel team members.
• Implement and monitor production and guest service standards.
• Provide a 5 Star Guest experience.

Skills

Leadership

Problem solving

Decision making

Team management

Education

High School diploma or GED

Job description

We are hiring Friendly Shift Leaders to help lead our growing organization.

Benefits

• Competitive wages (depending on experience)
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making