Shift Lead

Workstream; Carrollton Township (MI); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests to win prizes

Opportunity to learn the business

Job summary

Workstream is seeking Friendly Shift Leaders in Carrollton Township, Michigan. The role involves recruiting and training team members, achieving productivity and quality results, and delivering exceptional guest experiences. Candidates should have a High School diploma or GED, at least one year of shift management experience, and the ability to thrive in a fast-paced environment. The position offers competitive wages and opportunities for growth within the company.

Qualifications

• Preferred High School diploma or GED.
• One or more years of experience in shift management.
• Open and flexible work availability.

Responsibilities

• Recruit, train, coach, and counsel team members.
• Implement production, productivity, and guest satisfaction processes.
• Provide exceptional guest experiences.

Skills

Shift management experience

Problem solving

Decision making

Leadership

Team communication

Education

High School diploma or GED

Job description

We are hiring Friendly Shift Leaders to help lead our growing organization.

Benefits

• Competitive wages (depending on experience)
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making