Shift Leader

Hunter Super Techs - TurnPoint; Bend (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Medical benefits

Discounts on products

Job summary

Taco Bell in Bend, OR is seeking a Shift Lead to guide shifts with energy and dedication. You will lead a team, ensure customer satisfaction, and uphold health and safety standards in a fast-paced environment.

Your role involves coaching Team Members, handling cash procedures, and assisting with training and performance feedback to the GM. A strong communicator with leadership skills thrives here.

Qualifications

• 1 year of restaurant/retail experience
• 3 months shift lead experience preferred
• Must be at least 18 years old
• Excellent communication and leadership skills
• Ability to move up to 45 lbs and handle fast-paced environment

Responsibilities

• Lead shifts with energy and drive to meet high standards
• Coach and guide team members; ensure customer satisfaction
• Oversee cash, inventory, and labor procedures
• Maintain food safety, quality and accuracy of orders
• Provide feedback to GM on team performance and training needs
• Promote Taco Bell culture and values

Skills

Leadership

Communication

Time management

Cash handling

Conflict resolution

Organizational skills

Math skills

Team motivation

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register experience

Job description

About the Job:As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees.The Day-to-Day:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Provide regular feedback to the GM on Team Member performance.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Handle conflicts constructively and work with the GM to achieve resolution.Assist the GM in screening Team Member candidates.Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist the GM with facility maintenance and ensure health and safety standards are always followed.Is this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 45 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell’s culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experienceWork-Hard, Play-Hard:Competitive payFree mealsFlexible schedules! Day, evening, and late nightMedical benefitsPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and more