Shift Leader

Velvet Taco; Austin (TX); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off

Health Benefits

Commuter Benefits

Laid Back Uniform

Free Tacos

Cool Swag

Tattoo covered by CEO

Job summary

Velvet Taco in Austin, Texas is hiring immediately for a leadership role involving the management of hourly team members while delivering exceptional guest experiences. The position emphasizes teamwork and strong leadership skills, all within a laid-back culture that celebrates individuality.

Offering excellent pay, paid time off, and health benefits, candidates should be proficient in cash handling and possess a strong sense of food safety, ensuring a clean and welcoming environment for both team members and guests.

Qualifications

• Must have strong leadership skills to motivate team members.
• Experience in customer service is essential.
• Ability to handle cash and manage point-of-sale transactions.

Responsibilities

• Manage hourly team members and engage with guests in a friendly manner.
• Execute daily opening, mid, and closing duties as per standards.
• Handle guest concerns effectively to ensure a positive experience.
• Maintain food safety and cleanliness in the restaurant.

Skills

Leadership

Team Collaboration

Customer Service

Cash Handling

Food Safety

Job description

Overview

Hiring Immediately up to $25 per hour FT / PT

Are you Relentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together, operate with purpose, and WIN… then Velvet Taco is the place for you!

Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• Kick Ass Culture that celebrates you being YOU!
• Oh, and if you’re inclined to get a Velvet Taco tattoo, our CEO will pay for it

The Job

• Manages the Hourly Team Members and interacts with Guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Skilled at handling Guest concerns and guiding them toward a positive resolution.
• Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the Team Members and one that motivates others to follow procedures, work with a sense of urgency, and ensure a positive Guest experience.
• Skilled at de-escalating issues between Team Members, making everyone feel heard.
• Supports Management with the inventory process.
• Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and in order.
• Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
• It is a role model when it comes to maintaining an environment that is safe for our Team Members & Guests by enforcing the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.
• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for their actions.
• Proficient in a fast-paced environment and manages time effectively.
• Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and Guest interaction.