Shift Leader

The company name is "The Hari Group".; Aurora (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

A restaurant chain is seeking a dedicated Shift Leader to foster a respectful team environment and oversee operations in Aurora, Illinois. The ideal candidate should have supervisory experience in the restaurant or retail industry and be at least 18 years old. Responsibilities include supporting training, communicating goals, ensuring compliance with brand standards, and resolving guest issues. This role is essential for maintaining a guest-first culture and driving sales performance.

Qualifications

• At least 18 years of age (where applicable).
• Math and writing skills.
• Basic computer skills.
• At least 18 years of age (where applicable).
• High School diploma or equivalent, preferred.

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.
• Create and maintain a guest first culture in the restaurant.
• Resolve guest issues.
• Drive sales goals and results.
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws.
• Drive sales goals and results.
• Execute restaurant standards and marketing initiatives.
• Ensure all products are prepared according to Brand standards.

Skills

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Writing skills

Basic computer skills

Age 18+

Education

High School diploma or equivalent

Job description

Shift Leader

Summary

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Ensure all products are prepared according to Brand standards

Skills/Qualifications

• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred