Shift Lead - Veterinary Clinic Team Leader & Client Care

Bfcareers; North Wales (Montgomery County); On-site; USD 2,803,000 - 3,582,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, dental, and vision insurance

Paid time off

Optimum Wellness Plans for pets

Flexible scheduling

Job summary

Banfield Pet Hospital seeks a Shift Lead to support hospital leadership and supervise the team to deliver high-quality care and client service. You will work with the Practice Manager and COS to maximize productivity, ensure compliance with policies, and foster a positive culture while providing exceptional veterinary care and client education.

Experience includes at least two years in a veterinary hospital and willingness to work weekends/evenings; strong communication and leadership are

Qualifications

• Minimum two years of veterinary hospital experience.
• Strong leadership and communication skills.
• Willingness to work weekends and evenings.

Responsibilities

• Lead the team to maximize productivity and profitability while maintaining high care standards.
• Ensure quality medical care and exceptional client service.
• Provide education on Optimum Wellness Plans and hospital services to clients.
• Assist in scheduling associates to meet client needs and plan CE.
• Ensure adherence to Banfield policies and dress guidelines.

Skills

Veterinary hospital experience

Leadership

Client communication

Scheduling

Job description

Banfield Pet Hospital seeks a Shift Lead to support hospital leadership and supervise the team to deliver high-quality care and client service. You will work with the Practice Manager and COS to maximize productivity, ensure compliance with policies, and foster a positive culture while providing exceptional veterinary care and client education.

Experience includes at least two years in a veterinary hospital and willingness to work weekends/evenings; strong communication and leadership are