Shift Lead: Veterinary Care & Team Leader

Bfcareers; Palm Beach Shores (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) match

PTO & holidays

Life insurance

Disability coverage

FSA benefits

HSA

Job summary

Banfield Pet Hospital in Florida is seeking a Shift Lead to perform the duties of a CSC and veterinary assistant while providing leadership across shifts. You will help coordinate paraprofessional staff and support hospital leadership to maximize productivity and client care.

The role balances leadership and paraprofessional tasks, assisting the Practice Manager with staffing, training, and ensuring high-quality medical care and client service across the hospital.

Responsibilities

• Lead CSC and/or veterinary assistant/technician duties across shifts to provide leadership onsite.
• Coordinate paraprofessional staff and support hospital leadership to maximize productivity and profitability.
• Communicate effectively with clients, associates, Field Leadership, Central Team Support, and PetSmart.
• Balance leadership and paraprofessional tasks (approx. 20% leadership, 80% paraprofessional) depending on hospital needs.
• Assist Practice Manager in developing an efficient hospital team and ensuring adherence to Banfield protocols and local regulations.
• Support Practice Manager in labor management and shift scheduling.
• Train and mentor new paraprofessional associates and perform quality checks on records and patient care.

Job description

Banfield Pet Hospital in Florida is seeking a Shift Lead to perform the duties of a CSC and veterinary assistant while providing leadership across shifts. You will help coordinate paraprofessional staff and support hospital leadership to maximize productivity and client care.

The role balances leadership and paraprofessional tasks, assisting the Practice Manager with staffing, training, and ensuring high-quality medical care and client service across the hospital.