Shift Lead, Valet & Guest Services (Hotel)

LAZ Parking; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

LAZ Parking is hiring a Lead Valet Attendant at The Godfrey Hotel in Detroit. The role oversees valet operations, drives service quality, and supports location management to maximize revenue and guest satisfaction.

The position requires a valid driver's license (2+ years) and preferably valet or supervisory experience. The LAZ Hospitality team specializes in hotel partnerships and staff development.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with 2+ years of driving experience preferred.
• Valet experience is preferred.
• Supervisory experience is a plus, but not required.

Responsibilities

• Support location operations to maximize revenue and guest satisfaction.
• Attend daily stand-up and client meetings; ensure shifts run smoothly.
• Mentor and train staff; ensure policy adherence and safety standards.
• Cultivate client relationships and drive service performance.

Skills

Team building

Interpersonal skills

Professional communication

English proficiency

Sense of urgency

Continuous improvement

Drive manual

Clean driving record

Education

High school diploma or GED

Job description

LAZ Parking is hiring a Lead Valet Attendant at The Godfrey Hotel in Detroit. The role oversees valet operations, drives service quality, and supports location management to maximize revenue and guest satisfaction.

The position requires a valid driver's license (2+ years) and preferably valet or supervisory experience. The LAZ Hospitality team specializes in hotel partnerships and staff development.