Shift Lead & Team Leader: Bonuses, PTO, Tips

thoroughbred-express; Seymour (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Medical, Dental and Vision for Full | 

Job summary

Thoroughbred Express in Seymour, CT is seeking a Shift Lead to oversee daily store operations during your shift. You will motivate the team, manage inventory, handle cash and POS transactions, and ensure excellent customer service and a clean store environment.

You will train and develop team members, address customer concerns professionally, and help maintain safety and efficiency to meet company standards. Flexible hours including evenings and weekends are required.

Qualifications

• 1+ years of experience in a retail or customer service environment.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise and manage the daily store operations during shift
• Ensure team provides exceptional customer service
• Maintain a clean and organized store environment
• Handle customer complaints professionally and promptly
• Train and develop team members to improve skills.

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

Organization

Education

High school diploma or equivalent

Tools

POS systems

Cash handling

Job description

Thoroughbred Express in Seymour, CT is seeking a Shift Lead to oversee daily store operations during your shift. You will motivate the team, manage inventory, handle cash and POS transactions, and ensure excellent customer service and a clean store environment.

You will train and develop team members, address customer concerns professionally, and help maintain safety and efficiency to meet company standards. Flexible hours including evenings and weekends are required.