Shift Lead: Lead a High-Performing Team (Bonuses & Tips)

Thoroughbred Express Auto Wash; Madison (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Medical, Dental and Vision for Full-<

Job summary

Thoroughbred Express Auto Wash is seeking a Shift Lead to oversee daily store operations and lead a team during your shift. You will ensure high standards of customer service, manage inventory needs, and uphold clean, organized retail spaces while controlling cash handling and POS transactions.

The role emphasizes training and developing staff, prioritizing tasks, and maintaining a positive work environment. Flexibility for evenings and weekends is expected in this supervisory position.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of experience in a retail or customer service environment.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Supervise and manage the daily operations of the store during your shift.
• Ensure that all team members are providing exceptional customer service.
• Maintain a clean and organized store environment.
• Handle customer complaints and issues in a professional and timely manner.
• Train and develop team members to improve their skills and performance.

Skills

Leadership

Communication

Customer service

Multitasking

Interpersonal skills

Organization

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Cash handling procedures

Job description

Thoroughbred Express Auto Wash is seeking a Shift Lead to oversee daily store operations and lead a team during your shift. You will ensure high standards of customer service, manage inventory needs, and uphold clean, organized retail spaces while controlling cash handling and POS transactions.

The role emphasizes training and developing staff, prioritizing tasks, and maintaining a positive work environment. Flexibility for evenings and weekends is expected in this supervisory position.