Shift Lead: Team Builder & Customer Focus

Worthington Restaurant Group LLC; Atmore (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John's in Atmore, AL is seeking a Shift Leader or Supervisor to guide daily restaurant operations. You will lead a team, ensure customer service excellence, and drive profitability while upholding safety and cleanliness standards.

This role requires cash handling with POS, inventory control, and training teammates. You will respond to customer concerns promptly and promote Papa John's market leadership.

Qualifications

• Motivated and service‑oriented.
• Strong interpersonal skills and teamwork.
• Ability to drive profitability and customer satisfaction.

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage inventory levels using company systems to reduce loss.
• Lead a team with minimal supervision and foster teamwork, energy and fun.
• Communicate, train, and promote quality standards to team members.
• Respond to customer concerns promptly and professionally.

Skills

Motivated

Great people skills

Team-builder

Focused on customer service

Ability to increase profits

Job description

Papa John's in Atmore, AL is seeking a Shift Leader or Supervisor to guide daily restaurant operations. You will lead a team, ensure customer service excellence, and drive profitability while upholding safety and cleanliness standards.

This role requires cash handling with POS, inventory control, and training teammates. You will respond to customer concerns promptly and promote Papa John's market leadership.