Shift Leader: Build Teams, Elevate Service & Profits

Papa Johns; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John's in Birmingham, AL is seeking a Shift Leader or Supervisor to oversee daily restaurant operations, lead a small team, and ensure top-tier customer service. You will manage cash handling, inventory, and safety while promoting a positive, energetic work environment.

Ideal candidates are motivated, possess strong people skills, and can train staff while maintaining quality standards and store profitability. This role requires physical effort and reliable transportation.

Qualifications

• Motivation to lead and support a fast-paced team.
• Excellent interpersonal skills for teamwork and customer interaction.
• Ability to build energy, drive performance, and promote positive culture.
• Commitment to delivering great customer service and achieving store goals.

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage adequate inventory levels using company systems and guidelines to reduce loss.
• Manage company's assets and keep the restaurant is clean, safe, and organized.
• Follow safety and security standards at all times.
• Have reliable transportation to and from work.
• Lift 50 lbs.
• Lead a team with no supervision and build an atmosphere of teamwork, energy, and fun.
• Work with phones, computers, fax machines, and copiers,
• Perform the job duties of all positions in the restaurant.
• Communicate, train, and promote quality standards to team members.
• Respond to all customer concerns or issues promptly and professionally.
• Work to make Papa John's a leader in its market.

Skills

Motivated

Great people skills

Team-builder

Focused on customer service

Ability to increase profits

Job description

Papa John's in Birmingham, AL is seeking a Shift Leader or Supervisor to oversee daily restaurant operations, lead a small team, and ensure top-tier customer service. You will manage cash handling, inventory, and safety while promoting a positive, energetic work environment.

Ideal candidates are motivated, possess strong people skills, and can train staff while maintaining quality standards and store profitability. This role requires physical effort and reliable transportation.