Shift Leader - Build Teams, Elevate Customer Experience

Worthington Restaurant Group LLC; Bessemer (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John\'s in the United States is seeking a Shift Leader or Supervisor to join our team in Bessemer, Alabama. You will lead a team, ensure fast, friendly service, and help drive restaurant performance.

Qualities include motivation, strong people skills, team-building, and a focus on customer service. You will handle cash with POS and Shift Reports, manage inventory, maintain safety and cleanliness, and train teammates.

Qualifications

• Must be motivated and customer-focused.
• Excellent people skills and teamwork ability.
• Strong leadership and team-building capacity.
• Commitment to delivering great customer service.
• Ability to contribute to profitability metrics.

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage adequate inventory levels using company systems and guidelines to reduce loss.
• Manage assets and keep the restaurant clean, safe, and organized.
• Follow safety and security standards at all times.
• Lead a team with minimal supervision and promote energy and fun.
• Communicate, train, and promote quality standards to team members.
• Respond to customer concerns promptly and professionally.
• Perform the job duties of all positions in the restaurant.
• Work with phones, computers, fax machines, and copiers.

Skills

Motivated

People skills

Team-builder

Customer service focus

Profitability focus

Job description

Papa John\'s in the United States is seeking a Shift Leader or Supervisor to join our team in Bessemer, Alabama. You will lead a team, ensure fast, friendly service, and help drive restaurant performance.

Qualities include motivation, strong people skills, team-building, and a focus on customer service. You will handle cash with POS and Shift Reports, manage inventory, maintain safety and cleanliness, and train teammates.