Shift Lead: Store Ops & Customer Experience

Walgreens; York (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in York, SC is seeking a reliable, customer-focused team member to open and close the store, handle cash, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and resolve issues to deliver a distinctive experience.

The role emphasizes accurate inventory, pricing, merchandising, and basic store operations. Prior leadership or retail experience and fluent English are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Completes product returns, order voids, customer refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and assisting with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts, signage, and pricing; supports store operations and displays.
• May assist with basic bookkeeping activities, including cash reports and ledgers as requested.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification

Pharmacy license (state)

Job description

Walgreens in York, SC is seeking a reliable, customer-focused team member to open and close the store, handle cash, and ensure the floor and stock room are ready for business. You will greet customers, assist with products and services, and resolve issues to deliver a distinctive experience.

The role emphasizes accurate inventory, pricing, merchandising, and basic store operations. Prior leadership or retail experience and fluent English are required.