Shift Lead: Store Ops & Customer Experience

Walgreens; Vestavia Hills (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a store associate in Vestavia Hills to open and close the store when management is unavailable, manage cash and pricing, and ensure a smooth daily operation. You will engage customers, process returns, and support inventory and displays to deliver a positive shopping experience.

The role emphasizes customer service excellence, teamwork, and adherence to company policies, with compensation reflecting hourly retail standards and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Possesses or is willing to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including required cash handling and start-ups.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive customer experience and assists customers with products and services.

Skills

Leadership experience

English fluency

Tools

Store systems

Job description

Walgreens is seeking a store associate in Vestavia Hills to open and close the store when management is unavailable, manage cash and pricing, and ensure a smooth daily operation. You will engage customers, process returns, and support inventory and displays to deliver a positive shopping experience.

The role emphasizes customer service excellence, teamwork, and adherence to company policies, with compensation reflecting hourly retail standards and local regulations.