Shift Lead — Store Ops & Customer Experience

Walgreens; Tulsa (OK); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Tulsa, OK is seeking a Retail Team Lead responsible for opening and closing the store in the absence of management, handling cash, processing returns, and ensuring floor and stock room readiness for the business day.

The role focuses on delivering a distinctive customer experience, assisting with inventory accuracy, pricing tasks, and supporting the pharmacy out window as needed, while maintaining compliant operations and teamwork.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Process returns, refunds, and price verifications; perform cash drops as needed.
• Deliver a distinctive customer experience and assist with displays and merchandising.
• Maintain inventory accuracy and assist with backroom operations and pricing tasks.
• Assist at Pharmacy out window as requested and ensure policy compliance.

Skills

Leadership experience

Retail key holder

English fluency

Store operations knowledge

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Tulsa, OK is seeking a Retail Team Lead responsible for opening and closing the store in the absence of management, handling cash, processing returns, and ensuring floor and stock room readiness for the business day.

The role focuses on delivering a distinctive customer experience, assisting with inventory accuracy, pricing tasks, and supporting the pharmacy out window as needed, while maintaining compliant operations and teamwork.