Shift Lead: Store Ops & Customer Experience

Walgreens; Traceland North (MS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking staff in Mississippi to support opening and closing duties, cash handling, and daily operations while delivering a distinctive customer experience.

The role emphasizes team collaboration, inventory management, pricing accuracy, and adherence to company policies. Training will cover store processes and customer service best practices, with opportunities to contribute to a welcoming shopping environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-ups.
• Assist with inventory, pricing, and backroom processes.
• Provide exceptional customer service and resolve issues.
• Support pharmacy window operations as requested.
• Ensure compliance with company policies and local laws.

Skills

Leadership experience

Fluent English

Education

PTCB certification or Pharmacy license

Job description

Walgreens is seeking staff in Mississippi to support opening and closing duties, cash handling, and daily operations while delivering a distinctive customer experience.

The role emphasizes team collaboration, inventory management, pricing accuracy, and adherence to company policies. Training will cover store processes and customer service best practices, with opportunities to contribute to a welcoming shopping environment.