Store Lead: Customer Experience & Operations

Walgreens; Clinton (MS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Clinton, Mississippi is seeking a store associate with leadership experience to open and close the store in the absence of management, handle cash and ensuring readiness for business. You will interact with customers, process returns and refunds, and assist with deliveries and pricing accuracy to support daily operations.

The role emphasizes delivering a distinctive customer experience, assisting with stock, and cooperating with management and team members to maintain store

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens in Clinton, Mississippi is seeking a store associate with leadership experience to open and close the store in the absence of management, handle cash and ensuring readiness for business. You will interact with customers, process returns and refunds, and assist with deliveries and pricing accuracy to support daily operations.

The role emphasizes delivering a distinctive customer experience, assisting with stock, and cooperating with management and team members to maintain store