Shift Lead: Retail Store Ops & Customer Experience

Walgreens; Hattiesburg (MS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hattiesburg, MS is seeking a dedicated team member to open and close the store without management, handle cash, and ensure the floor and stock room are ready for business. The role also involves opening the back door for deliveries and maintaining accurate records.

The position focuses on delivering a distinctive customer experience, assisting with returns and refunds, supporting merchandising and pricing, and keeping the store compliant and well-organized.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and manage cash handling.
• Complete product returns, refunds, and cash handling procedures.
• Engage customers and provide exceptional service; resolve questions and issues to ensure positive experience.
• Assist with merchandising, pricing changes, and inventory accuracy.
• Maintain store cleanliness and ensure compliance with policies and procedures.

Skills

Leadership experience

English proficiency

Education

PTCB certification

Pharmacy license (state dependent)

Tools

Store systems knowledge

Job description

Walgreens in Hattiesburg, MS is seeking a dedicated team member to open and close the store without management, handle cash, and ensure the floor and stock room are ready for business. The role also involves opening the back door for deliveries and maintaining accurate records.

The position focuses on delivering a distinctive customer experience, assisting with returns and refunds, supporting merchandising and pricing, and keeping the store compliant and well-organized.