Shift Lead — Store Ops & Customer Experience

Walgreens; Town of Camillus (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a store associate who can open and close the store in the absence of management, handle cash and transactions, and deliver exceptional customer service. The role involves engaging customers, resolving issues, and maintaining stock, pricing, and displays in a busy retail environment.

The position emphasizes strong English communication, basic leadership duties, and adherence to store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Equal Opportunity Employer; benefits described by Walgreens.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system start-ups.
• Completes product returns, refunds, cash drops, and provides change at the registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Maintains store cleanliness, pricing, stock, and displays in accordance with policies.

Skills

Customer service

Cash handling

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a store associate who can open and close the store in the absence of management, handle cash and transactions, and deliver exceptional customer service. The role involves engaging customers, resolving issues, and maintaining stock, pricing, and displays in a busy retail environment.

The position emphasizes strong English communication, basic leadership duties, and adherence to store policies.