Shift Lead: Store Ops & Customer Experience

Walgreens Co.; Hindman (KY); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. in Hindman, KY is seeking a driven store associate to support opening and closing duties, cash handling, and stockroom readiness. You will greet customers, assist with products, and help maintain a clean, welcoming store environment.

You will also coach teammates on customer service best practices and ensure accurate sales processing while following state regulations and company policies.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including start-ups, cash handling, and ensuring the floor and stock room are ready for business.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Coaches team members on customer service best practices to deliver Walgreens service traits.
• Registers all sales accurately, handles price verifications and voids, and assists with order exceptions.

Conocimientos

Leadership experience

Retail key holder

Customer service

Fluent English

Educación

PTCB certification or pharmacy license

Descripción del empleo

Walgreens Co. in Hindman, KY is seeking a driven store associate to support opening and closing duties, cash handling, and stockroom readiness. You will greet customers, assist with products, and help maintain a clean, welcoming store environment.

You will also coach teammates on customer service best practices and ensure accurate sales processing while following state regulations and company policies.