Shift Lead: Store Ops & Customer Experience

Lidl US; Buford (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Starting pay and benefits

Employee discount

Medical & Prescription | Dental | Visu

Paid Time Off

401k Plan

Life Insurance

DailyPay

Well-Being Program

Job summary

Lidl US is seeking a Shift Lead to help manage daily store operations and deliver a high-quality shopping experience. You will lead shifts in the absence of managers, unpack deliveries, assist customers, and maintain cleanliness across the store, bakery, and promo areas.

The role emphasizes teamwork, flexibility for early mornings or late shifts, strong communication, and a proactive approach in a fast-paced environment.

Qualifications

• Must be 21 years or older.
• Ability to lift 50+ pounds.
• Ability to reach above head to heights greater than 10 inches.
• The flexibility to start an early shift at 5am or finish a late shift at 11pm, including weekends.
• A positive attitude in the face of changing priorities.
• A friendly communication style with your team and customers.
• The drive to work hard in a fast-paced environment.

Responsibilities

• While serving as the store responsible person, run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations.
• Unpack stock as deliveries arrive in store, maintaining a quick pace
• Provide excellent customer service, not only on the registers but throughout the store by helping customers with questions and locating items for them
• Ensure that the entire store is clean and organized throughout your shift, from the parking lot, to the sales floor, to the breakroom and warehouse
• Expand your knowledge of our business by learning and completing tasks in our bakery, produce area, and weekly promotional set-up
• Communicate clearly with management and colleagues to complete tasks as needed, overall team player

Skills

Customer service

Team player

Flexible schedule

Communication

Stocking

Job description

Lidl US is seeking a Shift Lead to help manage daily store operations and deliver a high-quality shopping experience. You will lead shifts in the absence of managers, unpack deliveries, assist customers, and maintain cleanliness across the store, bakery, and promo areas.

The role emphasizes teamwork, flexibility for early mornings or late shifts, strong communication, and a proactive approach in a fast-paced environment.