Shift Lead: Store Ops & Customer Experience

Walgreens; Ballwin (MO); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a dependable team member for its Ballwin, MO store to open/close in absence of management, handle cash duties, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and assisting with store operations.

Responsibilities include supporting inventory, pricing, and merchandising, handling customer inquiries, and maintaining compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including system start-ups and cash handling.
• Handles product returns, refunds, and cash drops; provides change to registers.
• Maintains an excellent customer experience and assists customers with products and services.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a dependable team member for its Ballwin, MO store to open/close in absence of management, handle cash duties, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and assisting with store operations.

Responsibilities include supporting inventory, pricing, and merchandising, handling customer inquiries, and maintaining compliance with store policies.