Shift Lead: Customer Experience & Store Operations

Walgreens; Grandview (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Grandview, MO is seeking a dependable team member to help run store operations when management is absent, handling opening/closing procedures, cash handling, and ensuring the floor is ready for business.

You will engage customers, process returns and transactions, assist with pricing and displays, and support inventory control while delivering the distinctive Walgreens service experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in absence of management; handle cash and ensure readiness of floor and stock room.
• Engage customers and patients, resolve issues, and deliver a positive experience.
• Assist with inventory, pricing, displays, and basic store maintenance.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Tools

Point-of-sale systems

Cash handling

Job description

Walgreens in Grandview, MO is seeking a dependable team member to help run store operations when management is absent, handling opening/closing procedures, cash handling, and ensuring the floor is ready for business.

You will engage customers, process returns and transactions, assist with pricing and displays, and support inventory control while delivering the distinctive Walgreens service experience.