Shift Lead: Store Operations & Customer Experience

Walgreens; Summerville (SC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Summerville, SC seeks a capable team member to operate store opening/closing in the absence of management, manage cash handling, refunds, and price changes while ensuring floor and stock room readiness. The role also involves engaging customers, supporting backdoor deliveries, and aiding in display and inventory controls to deliver a distinctive Walgreens customer experience.

You will interact with customers, resolve issues, and help supervise and train teammates to uphold Walgreens

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• PTCB certification or pharmacy license as required by state.
• Equal Opportunity Employer; compensation depends on geography, skills and experience.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups, cash handling, and ensuring floor and stock room are ready for business.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Maintains inventory counts and pricing, assists with vendor deliveries, and supports displays and resets.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Summerville, SC seeks a capable team member to operate store opening/closing in the absence of management, manage cash handling, refunds, and price changes while ensuring floor and stock room readiness. The role also involves engaging customers, supporting backdoor deliveries, and aiding in display and inventory controls to deliver a distinctive Walgreens customer experience.

You will interact with customers, resolve issues, and help supervise and train teammates to uphold Walgreens