Shift Lead: Store Ops & Guest Experience

Walgreens; Spartanburg (SC); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Spartanburg, SC is seeking a team member responsible for opening and closing the store when management is not available, handling cash and ensuring daily systems start-up is complete. You will also support inventory, pricing, and backroom operations.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive shopping experience. This role emphasizes accuracy, teamwork, and compliance with store policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.
• Equal Opportunity Employer; arrest/conviction records considered.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-up processes.
• Process returns, refunds, cash drops, and ensure accurate cash register records.
• Provide exceptional customer service and assist customers with products and services.
• Assist with vendor deliveries, backroom access, and inventory counts.
• Support merchandising, pricing changes, and display resets.
• Maintain store cleanliness and comply with policies and procedures.
• Assist with pharmacy out window as requested.

Skills

Leadership

Customer service

Cash handling

Retail operations

Tools

Store systems

POS systems

Job description

Walgreens in Spartanburg, SC is seeking a team member responsible for opening and closing the store when management is not available, handling cash and ensuring daily systems start-up is complete. You will also support inventory, pricing, and backroom operations.

You will engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive shopping experience. This role emphasizes accuracy, teamwork, and compliance with store policies and local regulations.