Shift Lead: Store Operations & Customer Experience

Walgreens; Ridgefield (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Ridgefield, CT is hiring for a flexible, customer-focused position. You will open and close the store in management's absence, handle cash and refunds, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve questions, and model service best practices. The role requires English fluency and a willingness to learn store policies, pricing, and basic bookkeeping.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive Walgreens customer experience and supports store operations.
• Registers all sales, monitors price changes, and handles order-related issues.
• Maintains store cleanliness, inventory, and back-room organization.

Skills

Leadership experience

English fluency

Education

PTCB certification or Pharmacy license as required by state

Job description

Walgreens in Ridgefield, CT is hiring for a flexible, customer-focused position. You will open and close the store in management's absence, handle cash and refunds, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve questions, and model service best practices. The role requires English fluency and a willingness to learn store policies, pricing, and basic bookkeeping.