Shift Lead & Store Operations Coach

Walgreens; City of Oneida (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New York seeks a dependable team member to step in when store management is absent, handling opening/closing, cash handling, and ensuring readiness for the business day.

You will greet customers, assist with products and services, and model service best practices to deliver a distinctive experience. The role supports inventory, pricing, and displays while maintaining a clean, compliant store environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to manage cash handling and basic pricing tasks.

Responsibilities

• Open and close the store in the absence of management.
• Complete cash handling, refunds, and price verifications at the registers.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory, displays, and stock rotations.
• Maintain store cleanliness and appearance and support maintenance requests.
• Support pharmacy out window as requested.
• Ensure regulatory compliance for restricted products and bag checks.
• Communicate tasks to team members when management is unavailable.

Skills

Leadership experience

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in New York seeks a dependable team member to step in when store management is absent, handling opening/closing, cash handling, and ensuring readiness for the business day.

You will greet customers, assist with products and services, and model service best practices to deliver a distinctive experience. The role supports inventory, pricing, and displays while maintaining a clean, compliant store environment.