Shift Lead - Store Op & Customer Experience Champion

Walgreens; Grayson (GA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Grayson, GA is seeking a store team member in a key holder capacity to open and close the store and support daily operations. You will handle cash, assist customers, and help ensure a welcoming, clean shopping environment.

Responsibilities include greeting customers, processing refunds and returns, maintaining inventory, assisting with displays, and coordinating with management when present. Prior leadership or retail key holder experience is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive customer experience.
• Maintains accurate inventory counts and store cleanliness across departments.
• Registers all sales and handles pricing changes, signage, and regulatory compliance tasks.

Skills

Leadership experience

Cash handling

Customer service

Job description

Walgreens in Grayson, GA is seeking a store team member in a key holder capacity to open and close the store and support daily operations. You will handle cash, assist customers, and help ensure a welcoming, clean shopping environment.

Responsibilities include greeting customers, processing refunds and returns, maintaining inventory, assisting with displays, and coordinating with management when present. Prior leadership or retail key holder experience is required.