Shift Lead: Retail Team & Customer Service

Duchess; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Monthly bonuses

Job summary

Duchess in Columbus, Ohio, is seeking a dedicated Shift Supervisor to oversee daily operations and support team members. In this leadership role, you’ll ensure excellent customer service and maintain a safe, friendly environment.

The ideal candidate should have at least 1 year of experience in retail or food service, a high school diploma, and a commitment to helping team members thrive. This position offers generous benefits including health insurance and 401(k) matching.

Qualifications

• 1+ year of leadership experience in retail or food service.
• ServeSafe certification required or willingness to obtain.
• Comfortable with scheduling, inventory, and basic store systems.

Responsibilities

• Support store operations including inventory and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.

Skills

Leadership

Customer service

Communication

Inventory management

POS systems

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Duchess in Columbus, Ohio, is seeking a dedicated Shift Supervisor to oversee daily operations and support team members. In this leadership role, you’ll ensure excellent customer service and maintain a safe, friendly environment.

The ideal candidate should have at least 1 year of experience in retail or food service, a high school diploma, and a commitment to helping team members thrive. This position offers generous benefits including health insurance and 401(k) matching.