Shift Lead: Customer‑Driven Store Operations

Duchess; Worthington (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Performance bonuses

Job summary

Duchess in Worthington, Ohio is looking for a dedicated team member to support store operations by leading inventory and shift management. You will coach and train your team to ensure a friendly and efficient customer service experience.

The ideal candidate possesses a high school diploma, leadership experience, and is comfortable with retail operations and technology. Strong interpersonal skills are essential, as is a commitment to a clean and safe store environment. Benefits include health insurance, 401(k), and performance bonuses.

Qualifications

• 1+ year of leadership experience in retail or food service.
• ServeSafe certification required or willingness to obtain.
• Ability to work in demanding circumstances including variable temperatures.

Responsibilities

• Support store operations including inventory and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.

Skills

Team-first mindset

Strong communication skills

Comfortable with scheduling

Customer focus

Tech comfort with basic software

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Duchess in Worthington, Ohio is looking for a dedicated team member to support store operations by leading inventory and shift management. You will coach and train your team to ensure a friendly and efficient customer service experience.

The ideal candidate possesses a high school diploma, leadership experience, and is comfortable with retail operations and technology. Strong interpersonal skills are essential, as is a commitment to a clean and safe store environment. Benefits include health insurance, 401(k), and performance bonuses.