Store Operations Lead & Guest Experience Coach

Duchess; Columbus (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Duchess in Columbus, Ohio is seeking an Assistant Manager to support store operations, lead team members, and ensure a welcoming environment for customers. Ideal candidates will have a high school diploma, over a year of relevant leadership experience, and must be comfortable with retail operations and basic technology.

The role offers opportunities for career growth, great benefits including health insurance, and performance rewards for achieving key goals.

Qualifications

• 1+ year of leadership experience in retail or food service.
• Comfortable with scheduling, inventory, and basic store systems.
• Required ServeSafe certification or willingness to obtain.

Responsibilities

• Support store operations including staffing and inventory.
• Coach and train team members to deliver efficient service.
• Ensure the store stays clean, safe, and customer-ready.

Skills

Leadership

Communication skills

Customer focus

Tech comfort

Operations knowledge

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Duchess in Columbus, Ohio is seeking an Assistant Manager to support store operations, lead team members, and ensure a welcoming environment for customers. Ideal candidates will have a high school diploma, over a year of relevant leadership experience, and must be comfortable with retail operations and basic technology.

The role offers opportunities for career growth, great benefits including health insurance, and performance rewards for achieving key goals.