Shift Lead: Production & Donor Experience

KARM Stores; Oak Ridge (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

KARM Stores in Oak Ridge, TN is seeking a Production Lead to oversee daily operations on assigned shifts, ensure quality standards, and deliver an exceptional donor experience.

In this role you will coordinate workflow, support team members, enforce safety protocols, and maintain organized, efficient production areas while upholding the organization’s mission. Strong leadership, communication, and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous production, warehouse, or processing experience preferred.
• Strong interpersonal, customer service, and leadership skills.

Responsibilities

• Lead daily production activities and coordinate workflow across stations.
• Provide guidance and support to team members; ensure quality and safety standards.
• Maintain accurate production records and assist with open/close duties as needed.

Skills

Leadership

Customer service

Communication

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

iPad-based technology

Job description

KARM Stores in Oak Ridge, TN is seeking a Production Lead to oversee daily operations on assigned shifts, ensure quality standards, and deliver an exceptional donor experience.

In this role you will coordinate workflow, support team members, enforce safety protocols, and maintain organized, efficient production areas while upholding the organization’s mission. Strong leadership, communication, and problem-solving skills are essential.