Shift Lead, Retail Ops & Customer Experience

Walgreens; Newton (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a store associate who can open and close the store when management is unavailable, handle cash and basic financial tasks, and deliver a warm, helpful customer experience. You will assist with inventory, pricing, and merchandising while maintaining a clean and organized store environment.

The role emphasizes teamwork, communication, and adherence to store policies, with opportunities for growth and ongoing training as part of Walgreens' commitment to service excellence.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash receipts, refunds, and daily cash reconciliation.
• Provide friendly, distinctive customer experience.
• Assist with inventory accuracy and price changes.
• Maintain store cleanliness and merchandising.
• Communicate tasks to teammates when management is absent.

Skills

Leadership experience

Retail key holder

Customer service

Job description

Walgreens is seeking a store associate who can open and close the store when management is unavailable, handle cash and basic financial tasks, and deliver a warm, helpful customer experience. You will assist with inventory, pricing, and merchandising while maintaining a clean and organized store environment.

The role emphasizes teamwork, communication, and adherence to store policies, with opportunities for growth and ongoing training as part of Walgreens' commitment to service excellence.